Navigating a new service or platform can spark a lot of questions-and we get it. That's why we've put together this FAQ section to give you quick, clear answers to the things people ask us most. Whether you're wondering how to get started, what to expect, or how we handle your data, this space is designed to make your experience smoother and more transparent.
We believe that clarity builds trust. So instead of making you dig through pages of information, we've simplified everything right here.
khojii.com is one of India's leading online adventure portals specializing in River Rafting. We handpick and curate personalized adventure packages with India's leading tour operators to provide you with nothing but the best! We believe in a transparency policy with our customers with full disclosure on their itineraries and no hidden charges. We are sure you'd be unable to locate a more fun-loving yet safety-conscious adventure operator in India.
For any particular package-related questions, you can drop an inquiry at support@khojii.com or call us at +91 9769621959. We can ensure that our customer service executive will precisely answer your inquiries at the earliest opportunity.
In the unlikely event that you do wish to cancel or reschedule your adventure trip, you can make the hassle-free changes directly through the link provided in your confirmation e-mail or you can reach us at +91 9769621959.
Refund on Cancellation
We also provide full assistance in your refund procedure.
| 0-6 hrs | 0% refund |
| 6-24 hrs | 50% refund |
| 24-48 hrs | 75% refund |
| Above 48 hrs | 100% refund |
* Please note that Khojii charges minimum cancellation fees, which are nonrefundable. Feel free to call or email us if you have any further doubts.
Yes. Khojii and our alliance partners allow you to customize a package according to your requirements. You can reach us at +91 9769621959 or drop in a mail at support@goaadvenco.com and our executive will provide you assistance in organizing your tailor-made adventure.
Due to high demand and our initiative to support the Digital India Campaign, we urge you to make a prior booking on the website.
However, you can also make an advance booking by paying 25% of the package amount online and the remaining at the venue.
There is no reason to panic. Just sit back and relax. You need to provide us with your details (email ID and contact number) at support@khojii.com or call us at +91 9769621959. We will figure out what went wrong and get back to you immediately.
The package you choose depends largely upon your experience and fitness levels. Speak with your guides, before you go.
We have Grade 2- Grade 4 rapids depending upon the level of trouble they display in effectively moving a whitewater (pontoon/kayak/kayak/cataraft) through it.
We have organizations together with those accomplices that have the most elevated, and the most stringent, security guidelines in their adventure activities, and for whom safety is the biggest requirement. Trained and experienced guides guide every one of activity. We also provide state-of-the-art security gear like life jackets, head protectors, foot supports and so on. Our guides are also trained in First Aid and CPR and can deal with minor wounds. The minimum age is 14 years for your kids to join the trip.
Truly, all guided treks are open for newbies also. You can join an end-of-the-week trip or an endeavor trip, as long as you are gung-ho about the activity. All our guided outings are open for non-swimmers also. A far-reaching security instruction is given before each outing and in addition, the capacity to swim isn't a thought when you go down a whitewater waterway.
Still, have questions on your mind? Email us at support@khojii.com and find the answer you were looking for.
